Convergence Read more

Convergence

The pace of mobile convergence continues to accelerate. A camera is now a common feature on mobile phones. Smartphones have gone further with integration of PDA and MP3 player functionality. Tom Tom is now available as an downloadable application on the iPhone signaling the convergence of Personal Navigation Devices (PNDs) with smartphones. Gaming is already […]

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Innovation in Online Travel

The general media is a buzz with stories about the lack of innovation of the major OTAs. A recent Forrester Report which shows consumers’ frustration with online travel planning and booking is cited. The report stated that many consumers are fed up with the complicated process of planning and booking travel online. Part of this […]

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A tapas pilgrimage in Spain

One block, 50 bars and a small mountain of Spanish fast food. Norman Miller loosens his belt for a gourmet tour of Logroño The following correction was printed in the Guardian’s Corrections and clarifications column, Friday 7 August 2009 The piece below about the tapas bars of Logroño in northern Spain mentioned in passing the […]

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The Dark Side of UGC – The Cleveland Video

We’ve all read about the value of user generated content (UGC) and viral marketing. Unfortunately the best intentions do not always produce the desired results. Positively Cleveland, a DMO that promotes the region created a “Hastily-Made Tourism Video Contest”. The goal was simple, use UGC to promote the city. This video was “created” for the […]

Layar Read more

Augmented Reality to Enhance the Travel Experience

One of the future trends identified in the PhoCusWright mobile research was the use of mobile devices to augment reality. Layar a browser available on the Google Android platform has announced the opening of its API to a select group of developers. As mentioned in the TechCrunch article other AR browser players include:” Tonchidot’s Sekai […]

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Is the Finger Print Reader on the IPhone the Solution for M-commerce and Security?

Apple has filled patents for fingerprint recognition system for the iPhone. This may have major implications for m-commerce and security as well as mobile user interfaces. Fingerprint reader technology has long been used for computer security. The interesting thing about Apple’s research is that involves the use of fingerprint patterns to actually identify distinct fingers. […]

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The Demise of Clear

As a frequent traveler I am quite frustrated with the demise of Clear, the registered traveler program. I just signed up for Clear a few months ago and I only got to use it a few times. I believe the concept was good, but the execution was very inconsistent. For example, in San Francisco, the […]

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Travdex

I am pleased to be helping my colleagues at PhoCusWright with the launch of the brand new technology tradeshow Travdex, May 5-7 2010 in Atlanta . Some may simply say, why does the travel industry need yet another tradeshow? Each of the segments- airlines, hospitality, corporate, cruise, traditional travel agencies, online travel companies, all have […]